IT process coaching
Competitive advantage through process optimization
Flashlight from practice: The lead times in software development are just acceptable. However, frequent changes due to volatile market conditions are pushing the cost spiral upwards, and the price flexibility towards the customer is becoming increasingly limited.
Control Workflow, Optimize Output
Especially in successful, rapidly growing companies or due to hectic market changes, many new or additional process steps are spontaneously created. This jeopardizes the quality and safety of the output. The workflow becomes hardly manageable.
Process analyses as a starting point for change processes
Starting from your internal or external customers, we propose optimal processes that we then align together with you towards achievable and efficient target processes. Where possible and meaningful, we prioritize the digitization of processes. Transparent KPIs subsequently provide information about the successful change process.
In practice, unfortunately, this is often associated with the disadvantage that they increasingly move away from the interface to the customer.
Starting from the customer and their needs, internal processes are shaped. The focus is naturally on the value creation process, which provides real added value to the customer and contributes positively to the company's financial performance. Support or assistance services, as well as decision-making processes where possible, are integrated into the value creation process. Decisions should be made where they arise. In doing so, we rely, as far as possible, on continuous digital processes to minimize sources of error through manual interventions.
Before initiating the change process, we inform employees together with you in a kick-off meeting and establish a transparent communication concept. It is crucial that the objectives are clear to all those affected.
Active engagement of employees is necessary, as they are the most critical success factor in the change process.
Management by IT
We are happy to support you in the implementation of your IT projects
Cockpit Consulting has over 10 years of experience in companies involved in software development, the consumer goods industry, the energy sector, or organizations in the education sector.
